ABOUT US
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Orders
All orders are done via either Royal Mail or private courier and will require a signature upon delivery. UK orders will arrive between 2-5 days and if you are not at the shipping address at the time of your delivery, you will be left a calling card (Royal Mail only). International deliveries will take longer to arrive and you will be informed of delivery estimated times by email once the item has been dispatched. Please be aware that some countries charge taxes on imported items for the UK.
Returns
We at Neon Hustle do everything we can to ensure that all product descriptions are as accurate as possible. We provide measurement details and imagery to enable customers to have as much information as possible prior to any purchase. However, we also understand that you might wish to return an item and therefore, we are happy to provide a refund provided the following:
The item(s) are returned to us unworn and undamaged, within seven days of receiving them. Items must be returned at your own cost. We regret that Neon Hustle cannot refund the cost of postage unless there is an inherent error in the description of the product.
We also recommend that when returning items to us, that you use signed for or recorded delivery, as we cannot be responsible for items lost in the post.
The item (s) must be in the same condition as when you received them.